Q: How long do donations take to reach the nonprofit?

A:  NetGiver uses the same system as bill-pay. Donations do not stop at a middle-man, and they are not held for dispersal. Donations move directly from the donor account to the nonprofit. This takes approximately 2-4 business days. A donation made through the app on Monday arrives in the nonprofit account on Wednesday. Weekends and holidays do affect this so we advise donors that it can take up to 4 business days.

Q: Can I donate to an organization who isn't yet enrolled?

A:  In order to complete a donation, the organization must register for a 100% fee-free account with NetGiver. If your preferred organization is not registered, use the in-app prompts to send them an invitation and help them to receive 100% of your donation.

Q: How do I know if an Organization is enrolled?

A:  All IRS registered 501(c)(3) organizations are already in the NetGiver database. If the nonprofit has completed the very simple sign-up process with NetGiver, you will see a Green Checkmark on the nonprofit's NetGiver screen. If you don't see that checkmark, please use the in-app prompts to send them an invitation and help them to receive 100% of your donation!

Q: Can I donate using a debit or credit card?

A:   Credit and debit cards incur fees with every use, and these fees are covered by the recipient organization. These fees on top of platform fees are what end up costing nonprofits a significant portion of your donations.
NetGiver uses the ACH system, just like bill pay. This is how we keep this 100% free for both the donor and the nonprofit.

Q: Am I able to donate to multiple nonprofits??

A:  Yes!
For your security, there is a daily maximum of 5 separate contributions. The minimum amount per-donation is $5 and the maximum per-donation is $2500.