Q: How do I log out of NetGiver?

A:  Go into your account settings by tapping the three grey dots on the right side of the navigation bar at the bottom of the screen.
Within your profile settings is a white LOG OUT button. Tapping this will log you out of NetGiver

Q: How do I find my favorite charity?

A:  We use a list of all IRS registered 501(c)(3) organizations in the country. If your nonprofit has filed their 990, they are in our database. Try using their exact name when searching for the charity. If they've registered with NetGiver, they will be among the first results. If they haven't, you might have to scroll through the list a little to find them.
The registration process takes under 5 minutes, so please encourage your nonprofit to join NetGiver. They only have to do this once, and once completed, they'll be able to receive 100% donations from any credit union member on NetGiver!  

Q: What if my financial insitution doesn't offer NetGiver

A:  You can still use NetGiver! NetGiver is supported for all donors and nonprofits by the cooperative spirit of credit unions. If you're a member of a credit union who does not yet sponsor your donations, please contact your credit union and encourage them to connect with NetGiver. They can find more information on the NetGiver website.

Q: Will my financial institution ever charge me for using NetGiver?

A: No. Zero Means Zero. Neither you nor the organizations you support will ever be charged for donations made through NetGiver.

Q: What about my privacy – am I, and my credit union / bank account information, safe?

A: YES! We've written a privacy philosophy in addition to our privacy policy, to be as candid and up-front as possible on how we treat your data and secure your information.